Welcome to the support website for WSOL Hosting.

This page serves as a real-time source for status updates and information regarding service outages or disruptions to the WSOL hosting environment.  Please check back for ongoing updates during any hosting downtime periods.

If you are looking for information on WSOL hosting plans, please visit

http://www.wsol/hosting/

If you are in need of hosting support, please follow the steps below:

1. Call the main WSOL line: 630-375-6833.
2. Follow the prompts to request support.
3. Talk with a live technician to service your request.

You can also request support by emailing support@wsol.com
(please note that emergency requests should be made by phone, not email).

If you require support outside of normal business hours, please follow the steps below:

1. Call the main WSOL line: 630-375-6833 outside the hours of 9:00 am to 6:30 pm EST.
2. Follow the prompts to request immediate support.
3. Talk with a live person that will connect you to a technician to service your request.

These representatives will identify your needs quickly and connect you with a support representative that can help based on your specific request. If your hosting issue is not an emergency, the representative will take a message and relay it to the appropriate technician for attention the next business day.

Whether it’s 12 am or 12 pm, WSOL provides support you can count on.

Please note that service level support policies and rates may apply.